The demands for ever faster change combined with the requirements for governance and stability is a conflict impacting many organizations – especially with organizations under high degrees of compliance and governance. One way to solve/mitigate this is implementing DevOps – or as Gartner calls it – Bimodal IT Operations.
|Systems of Innovation||Systems that are the forefront of your organization. They tend to change often, as new features are implemented as requested by customers and often with a relatively short lifetime of 2+ years||Website, customer portal, micro services|
|Systems of Differentiation||Systems that differentiate your business from your competitors. They are often tailormade – or homemade – and tend to change less often. They are an integrated component in your ability to deliver your business. Normal lifetime of 2-5+ years.||Logistics, CRM, ticket systems, intranet|
|Systems of Record||Systems that contains the core records. These are the either very sensitive information or heavily regulated information. They tend to change relatively little but have a lifetime of 5+ years||HR, ERP, financial records, patent and other confidential IP|
|Bimodal IT||Mode 2
|Price for Performance||Value||Revenue, brand, customer experience|
|Waterfall, V-Model, High-ceremony IID||Approach||Agile, Kanban, low-ceremony IID|
|Plan-driven, approval-based||Governance||Empirical, continuous, process-based|
|Enterprise suppliers, long-term deals||Sourcing||Small, new vendors, short-term deals|
|Good at conventional process, projects||Talent||Good at new and uncertian projects|
|IT-centric, removed from customer||Culture||Business-centric, close to customer|
|Long (months)||Cycle Times||Short (days, weeks)|
Apallas has worked in both types of environments, and learned through experience, that only Mode 1 or only Mode 2 rarely gives the best rate of success. We firmly believe that the core to long-term success is rooted in the ability to apply the right tools in the right place.
We can help you improve your IT operations through a series of workshops and interactions. This will help you leverage your resources in an optimal way and most likely have a more satisfied technical staff and business.